A Nigerian professor of Nephrology, Charles Uzoma Odenigbo, who flew Air France from Canada to Abuja on March 21, 2022, has had his luggage torn commence by the airline whereas on transit.
The professor, upon arriving in Abuja, realised that one among his containers became missing and when he complained at the airline’s counter at the airport, he became instructed that the baggage would arrive in two days’ time.
Firstly scheduled to soar to Asaba, Delta Teach, where he resides the following morning by an Air Peace flight, the scientific professional became forced to stay at a resort in Abuja for two days and possess the cost after Air France officials made it decided they weren’t going to ship the box to his home.
Then every other time, when the baggage lastly arrived in Abuja and he became notified of it, the challenge took every other dimension.
The professor realised that the box had been terribly torn commence with none point to pointing out the region off of the circulation.
A complaint letter written to the airline asking for a proof and apology for the incident became omitted; as an alternative, the professor got a message from the French carrier asking him to ship his financial institution sage cramped print for funds to rob a new box.
Narrating his bitter expertise, Prof Odenigbo said, “My nightmare began on reaching Abuja. After each person else had got their luggage, ultimate three of us had been left.
“I became puzzled. A workers member of Air France approached us and asked for our names. He then informed us that our baggage would maybe presumably now not be accommodated on the flight and so had been left in the aid of. I reminded him that mine became precedence luggage and so must now not suffer such, in particular when it became ultimate three folks affected.
“He appologised and said this might maybe presumably arrive with the following flight in two days. He asked me to occupy out a bear and gave me a mobile phone number to call for enquiries. I instructed him that I’m a scientific doctor and became attributable to resume accountability. I moreover instructed him that I had a booked local flight with Air Peace early the following morning since I reside in Asaba, Delta Teach.
“I instructed him that various years up to now, I had a equivalent expertise with Etihad Airways after getting back from Rome in financial system class and so they brought my luggage appropriate to my doorstep in Asaba. He said that every individual airways had been directed by the Nigerian Executive to now not take care of bags anymore.
“He said the particular probability I had became to construct a ask to a third occasion to raise out it. I instructed him I had no third occasion and that since it didn’t bear sense to soar aid to Asaba on Wednesday morning and return on Thursday, I’d want to elongate my stay, even though it would region off heavy disruptions to my time desk. He told that I would maybe presumably raise out so and put up my claims on their web web page.
“I left feeling puzzled nonetheless felt I had no greater replacement, on sage of a pair of of the things I had in my luggage, I wanted at hand out to folks who would arrive to welcome me. I spent two days in a resort in Abuja.
“On the night I got confirmation that the baggage had arrived, I became so relieved that I didn’t catch one 2nd of sleep until 6: 00 am (March 25th), when I began making ready to leave my resort. At 7: 30 am, I became in the baggage room and confirmed them my papers and to my affirm shock, my box became ripped apart in basically the most scandalous manner imaginable.
“I asked the attendant the which map and he said it became done by security in France. I instructed him that this luggage became checked in Ottawa and then Toronto and in every space, it passed security. Why would the French security raise out this to luggage?
“A luggage ripped commence and left agape this form can have any merchandise planted inner to implicate me. I asked him how I will be particular that of the contents, he then instructed me that he had by no map considered this level of destruction on a property, nonetheless that they weren’t workers participants of Air France.
“He said the employees of Air France would maybe presumably be aid at night. The senior workers member on accountability then directed his subordinate to steal a photo of the impart of the catch and write a express and hand it over to the Air France workers member when he resumes.
“I took my luggage nonetheless felt severely humiliated and melancholy. I felt I had suffered a excessive injustice. After I got to the domestic flit of the airport, they refused to effect in my luggage in that impart, asserting that they would maybe presumably now not drawl the protection of the contents. I then went commence air to tape the box all-spherical sooner than it became checked in.
“French security didn’t streak away any paper to title who did this. My luggage became pushed to me with none explanatory paper inner. I desire the resolution-makers in Air France to know the damage their practices are causing folks love me. This is what issues to me and I will fight to peek that it occurs. I deserve feedback from the Air France administration on this brutal damage of my baggage and humiliation to a precedence traveller.”
An electronic mail enquiry sent by SaharaReporters to Air France on the predicament had yet to be responded to as of the time of filing this express.